Contact Us
Contact Us
We're here to help! Whether you have questions, need support, or want to share feedback, we'd love to hear from you.
Get Support
Email Support
For general inquiries, technical support, or account questions:
Email: [email protected]
Response Time: We typically respond within 24 hours on business days.
Priority Support
Premium plan subscribers receive priority support with faster response times.
Business Inquiries
For partnership opportunities, enterprise solutions, or media inquiries:
Business Email: [email protected]
Join Our Community
Connect with other Seedream 5 users, share your creations, and get inspiration:
Discord Community
Join our active Discord community for:
- Real-time support from our team and community members
- Share your creations and get feedback
- Stay updated on new features and updates
- Participate in community challenges
Discord: Join our Discord server
Social Media
Follow us for updates, tips, and inspiration:
- Twitter/X: @MioAI_co
- GitHub: github.com/seedream5
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our FAQ page or Documentation.
Report Issues
Technical Issues
If you're experiencing technical problems:
- Check our Status Page for any ongoing issues
- Review our Documentation for troubleshooting guides
- Contact support at [email protected]
Security Issues
If you've discovered a security vulnerability, please report it responsibly:
Security Email: [email protected]
We take security seriously and will respond promptly to all security reports.
Feature Requests
Have an idea for a new feature or improvement? We'd love to hear it!
- Email: [email protected]
- Discord: Share your ideas in our community Discord
Feedback
Your feedback helps us improve Seedream 5. Whether it's positive feedback or constructive criticism, we value your input.
Feedback Email: [email protected]
Office Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM (UTC)
- Saturday - Sunday: Limited support
Note: Premium subscribers receive 24/7 priority support
Mailing Address
Seedream 5 [Your Business Address] [City, State, ZIP Code] [Country]
Legal Inquiries
For legal matters, including DMCA notices or terms of service questions:
Legal Email: [email protected]
Stay Updated
Subscribe to our newsletter to receive:
- Product updates and new features
- Tips and tutorials
- Special offers and promotions
- Community highlights
Quick Links
We're here to help you succeed with Seedream 5!
Whether you're just getting started or you're a power user, our team is committed to providing you with the support you need to create amazing AI-generated images.