At Seedream 5, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation platform.
Last Updated: January 7, 2026
When you create an account, we collect:
- Name and email address
- Username and password (encrypted)
- Profile information (optional)
- Payment information (processed securely through Stripe)
We automatically collect information about how you use our service:
- Images you generate and prompts you use
- Features and tools you access
- Generation history and preferences
- Time, frequency, and duration of your activities
We collect technical data about your device and connection:
- IP address and location data (city/country level)
- Browser type and version
- Operating system
- Device identifiers
- Referral source
We use cookies and similar tracking technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve our service
- Provide personalized experiences
- Measure advertising effectiveness
You can control cookies through your browser settings.
- Payment processing is handled by Stripe
- We do not store complete credit card numbers
- We retain transaction history and billing information
- See Stripe's Privacy Policy for details on their data practices
We collect information when you:
- Contact our support team
- Respond to surveys or feedback requests
- Subscribe to our newsletter
- Participate in community forums
- Provide and maintain our AI image generation service
- Process your requests and generate images
- Manage your account and subscriptions
- Process payments and prevent fraud
- Analyze usage patterns to improve features
- Train and improve our AI models
- Develop new features and services
- Conduct research and analytics
- Send service-related notifications
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Notify you of updates, new features, and offers
- Detect and prevent fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect our rights and property
We share information with trusted third-party service providers who assist us:
- Stripe: Payment processing
- Cloud Hosting: AWS/Vercel for infrastructure
- Analytics: Usage analytics and monitoring
- Email Services: Transactional and marketing emails
These providers are contractually obligated to protect your data and use it only for specified purposes.
If Seedream 5 is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to government requests
We may share your information for other purposes with your explicit consent.
We may share aggregated, non-personally identifiable data for research, marketing, or other purposes.
- You retain ownership of images you generate
- You grant us a license to store and display your content as necessary to provide the service
- Images you choose to share publicly may be visible to other users
- We may showcase user-generated content (with permission) for marketing purposes
- We may review generated content to enforce our policies
- We use automated systems to detect prohibited content
- Violating content may be removed and accounts may be suspended
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (SSL/TLS)
- Encryption of sensitive data at rest
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through Stripe
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
- Account Data: Retained while your account is active
- Generated Images: Retained according to your plan (typically 30-90 days)
- Usage Data: Retained for up to 2 years for analytics
- Payment Records: Retained for 7 years for tax and legal compliance
You can request deletion of your data by contacting us at support@seedream-5.art.
- Request a copy of your personal data
- Export your generated images and data
- Update or correct your account information
- Request correction of inaccurate data
- Request deletion of your account and data
- Note: Some data may be retained for legal or legitimate business purposes
- Unsubscribe from marketing emails
- Disable cookies through browser settings
- Opt out of data sharing (where applicable)
We currently do not respond to Do Not Track signals.
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
EU/EEA residents have rights under GDPR:
- Right to access, rectification, and erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
To exercise your rights, contact us at privacy@seedream-5.art.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Seedream 5 is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification
- Displaying a prominent notice in our service
Your continued use after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Privacy Team
Email: privacy@seedream-5.art
Support: support@seedream-5.art
Website: https://seedream-5.art
For GDPR-related inquiries, you can contact our Data Protection Officer at:
Email: dpo@seedream-5.art
By using Seedream 5, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Seedream 5 - Your privacy matters to us.